Ausbildung Kauffrau/Kaufmann (m/w/d) für Büromanagement
Hybrid
Core
Trainee role in office management handling commercial basics, customer support, and administrative tasks for a media company.
Role type
Junior office management trainee
Builds
Customer solutions, administrative processes, and team support
Domain
Media industry + office administration
Required skills
Commercial basics, customer consultation, data management, multitasking, problem solving
Preferred skills
Practical experience, digitalization interest
Technologies
Chatbots, Voicebots, E-Invoicing, Social CRM, Customer Service Ticket Systems, Agent Cockpit
Responsibilities
Create offers, check invoices, maintain customer data, consult customers via phone/email/chat, manage appointments and feedback, handle complaints and inquiries
Seniority
Junior, trainee