Kundenbetreuer (m/w/d)
Core
Customer service agent handling inbound inquiries about guarantee insurance and processing contract requests via phone and email.
Role type
customer service agent (insurance)
Builds
customer support interactions for guarantee insurance products
Domain
insurance
Deliverable
client delivery
Required skills
German (C2), Office365 (Outlook, Excel, PowerPoint), contract processing, phone communication, email communication
Responsibilities
Answer inbound inquiries about guarantee insurance, process contract requests in the Carflex system, improve processes and optimize quality management as an end-customer agent