Kundenbetreuer Outbound (m/w/d), Hannover
Core
Outbound sales and customer retention specialist for a telecommunications provider, focusing on upselling, cross-selling, and building long-term relationships with existing customers.
Role type
Outbound Sales Representative (Telecommunications)
Builds
Sales solutions and service packages for existing telecom customers
Domain
Telecommunications
Deliverable
client delivery
Required skills
Outbound sales, customer retention, upselling, cross-selling, solution consulting, offer creation, CRM management
Preferred skills
Telecommunications industry knowledge, technical understanding, strong service orientation
Responsibilities
Conduct outbound calls to existing customers for upselling and cross-selling, execute prevention and retention measures, consult and capture orders from prospects, create and send individual offers, maintain customer database and document inquiries
Seniority
Entry-level to Junior
