Werkstudent (m/w/d) Kundenberatung Krankenversicherung, CHECK24 Versicherungen Gesundheit
On-site
Core
Support the statutory health insurance (GKV) customer service team by handling written inquiries, verifying documents, and managing customer data.
Role type
Student customer service representative (health insurance)
Builds
Customer service operations for CHECK24 health insurance comparison platform
Domain
Health insurance / Customer service
Deliverable
client delivery
Required skills
Written communication, document verification, data entry, digital tools usage, research
Preferred skills
Knowledge of health or social insurance systems, German language proficiency (C1)
Responsibilities
Answer customer questions via email and live chat regarding statutory health insurance, review and process customer applications and documents, maintain and update customer data in digital systems
Seniority
Student (part-time)