Endkundenbetreuer (m/w/d) After Sales Region Ost, AERZEN Deutschland
Core
Managing after-sales service for AERZEN products in the Eastern Germany region, focusing on customer consultation, maintenance contracts, and relationship development.
Role type
Senior After-Sales Account Manager
Builds
Long-term customer relationships and service contracts for industrial machinery
Domain
Industrial machinery / After-Sales services
Deliverable
client delivery
Required skills
Customer consultation, market analysis, contract negotiation, incident management, stakeholder coordination, technical troubleshooting
Preferred skills
English (fluent), travel readiness
Technologies
N/A
Responsibilities
Organize after-sales customer care, analyze market and customer potential, coordinate with internal technical teams, conduct fault analysis, manage escalations, represent the company at trade fairs
Seniority
Mid-Senior, hands-on IC