Junior Operations Supervisor (m/w/d), 24 Std. / Woche, Gerstner in der Wiener Staatsoper
Core
Support the organization and coordination of gastronomic operations and guest care at the Vienna State Opera buffet.
Role type
Junior Operations Supervisor
Builds
Buffet service and guest experience at the Vienna State Opera
Domain
Hospitality / Fine Dining
Deliverable
product features
Required skills
Buffet service, group reservation management, online ordering tools, HACCP compliance, staff leadership, customer service, German (fluent), English (fluent)
Preferred skills
Experience in service or event sector, guest-oriented mindset, loyalty, teamwork, flexibility
Technologies
Online ordering tools
Responsibilities
Ensure smooth and memorable guest stays, manage buffet service and billing, handle group reservations, administer online ordering tools, manage complaints, enforce hygiene standards (HACCP), lead and support staff
Seniority
Junior, entry-level with training
