Mitarbeiter/in Innendienst für den Bereich Pharma | Sales Representative Internal (m/..., OQEMA GmbH
Core
Internal sales representative for the Pharma business unit, managing a fixed customer base from order processing to after-sales service and new product sourcing.
Role type
Internal Sales Representative (Pharma)
Builds
Order fulfillment, product availability, and customer service for the Pharma distribution business.
Domain
Chemicals distribution, Pharma
Deliverable
product features
Required skills
Commercial customer management, order processing, technical coordination, supply chain monitoring, pricing negotiations, new product sourcing, supplier management, import/export coordination, credit checks, data management (SAP, Salesforce)
Preferred skills
None stated
Technologies
SAP, Salesforce, MS Office
Responsibilities
Manage a fixed customer base including order processing, technical coordination, and after-sales service; Ensure timely product availability and monitor deliveries/payments; Conduct pricing negotiations and create quotes; Source new products and suppliers; Manage import/export processes and logistics; Provide commercial product advice and lead new customer acquisition; Handle complaints, returns, and supplier invoice verification; Maintain data in SAP and Salesforce systems.
Seniority
Mid-level, hands-on IC