Vertriebsassistenz (m/w/d), München
Core
Sales assistant supporting the sales and customer service operations for a global certification and management system auditing firm.
Role type
Sales Operations Assistant
Builds
Sales proposals, contracts, and customer service coordination for ISO certification services
Domain
Professional Services / Quality Management / Certification
Deliverable
product features
Required skills
CRM management, contract creation, sales reporting, order processing, customer complaint handling, MS Office proficiency
Preferred skills
French language skills
Technologies
CRM systems, MS Office (Word, Excel, PowerPoint)
Responsibilities
Process customer inquiries and create sales proposals, Manage orders and maintain customer data in the CRM, Create contracts and sales reports, Coordinate customer complaints with technical departments, Support customer satisfaction monitoring (e.g., NPS), Maintain website content
Seniority
Junior, entry-level with 2-3 years experience