IT Systems Engineer, Innsbruck
Core
Providing 1st- and 2nd-level technical support for hardware and software, managing workstations and mobile devices, and administering user accounts and IT services.
Role type
IT Systems Engineer (1st/2nd-Level Support)
Builds
IT infrastructure, user workstations, and mobile devices
Domain
IT Infrastructure / Enterprise Support
Required skills
IT support experience, analytical thinking, service orientation, self-reliance, reliability, attention to detail
Preferred skills
German (fluent), English (good)
Technologies
Windows, Active Directory, Office 365, mobile device management tools
Responsibilities
Troubleshoot hardware and software issues for employees, configure and maintain workstations and mobile devices, manage user accounts and access rights, document solutions, optimize support processes
Seniority
Junior, entry-level professional