Teamleitung Vertriebsinnendienst Service (m/w/d), Niederlassung Berlin
Core
Leading the service team for a manufacturing company specializing in gates, doors, and frames, managing customer orders, spare parts, and logistics processes.
Role type
Senior team lead for sales internal service (service management)
Builds
Service and spare parts offers, order fulfillment, and logistics coordination for building elements and gate/door specialists
Domain
Manufacturing (gates, doors, frames) + Sales Internal Service
Required skills
Technical training in metal technology with Master qualification OR commercial training with technical qualification, Team leadership experience, Process analysis and optimization, Customer consultation, Order processing and billing, Calculation and settlement, Conflict resolution
Preferred skills
Experience in service management or technical customer service, SAP and CRM system proficiency