IT Onsite Client Support 1st & 2nd Level, Ranshofen
On-site
Core
Onsite IT support expert providing 1st & 2nd level support for enterprise clients' digital workspaces and hardware.
Role type
Onsite Client Support Specialist (1st & 2nd Level)
Builds
Custom IT solutions and digital workspace setups for enterprise customers
Domain
IT Services / Enterprise Client Support
Required skills
Windows, iOS, Android, Client Hardware, Hardware Troubleshooting, Imaging, Hardware Rollout, 3rd-Level Collaboration
Preferred skills
None stated
Technologies
Windows, iOS, Android
Responsibilities
Setup, configure, and image PCs, notebooks, and mobile devices; Exchange and rollout new hardware; Analyze and resolve hardware issues on-site or remotely; Collaborate with client internal experts (3rd-level support)
Seniority
Mid-level, hands-on IC
