Teamleiter Managed Services (m/w/d),Freiburg im Breisgau,Karlsruhe,Appenweier
Core
Lead a team of IT specialists in support, projects, and maintenance to optimize customer IT infrastructure and deliver tailored solutions.
Role type
Senior IT Team Lead (Managed Services)
Builds
IT infrastructure support, maintenance, and project delivery for enterprise clients
Domain
IT Services / Managed Services / Infrastructure
Required skills
IT infrastructure management, network administration, project management, team leadership, resource planning, KPI monitoring, process improvement
Preferred skills
Scrum/ITIL methodology, mentoring, strategic planning
Technologies
ITIL, Scrum, cloud technologies, networking tools
Responsibilities
Lead a team of IT specialists in support, projects, and maintenance; oversee personnel planning, recruitment, and team development; ensure smooth daily operations including support and service management; monitor and report on KPIs; drive continuous process improvement
Seniority
Senior, hands-on IC with leadership responsibilities