Inside Sales Associate / Mitarbeiter Backoffice (m/w/d)
Core
Inside sales associate responsible for order processing, contract management, and customer support for IT network services.
Role type
Inside Sales Associate (Backoffice)
Builds
IT network planning, implementation, and long-term maintenance services for clients including hospitals, cities, and universities.
Domain
IT Services / Network Infrastructure
Required skills
Contract and asset management, quote creation and calculation, CRM data management, order coordination, complex requirement handling, bidding preparation
Preferred skills
Commercial training (e.g., IT System Management, Office Management), IT industry experience, MS Office proficiency, German (fluent), English (B2 or higher)
Responsibilities
Serve as interface between customers, internal departments, and manufacturers; ensure optimal order and contract processing; create customer-specific offers and service contracts; manage contract and asset management; coordinate orders and delivery schedules; maintain sales information in CRM system.
Seniority
Entry to Mid-level, individual contributor