IT-Assistenz (m/w/d/ohne Angabe) Voll-/Teilzeit
Core
Support IT infrastructure and provide 1st/2nd-level helpdesk support for branches and internal departments.
Role type
IT Assistant (Helpdesk & Infrastructure Support)
Builds
IT infrastructure for branches and internal departments
Domain
Banking / Financial Services
Required skills
IT system management, printer and peripheral device handling, SB-technology, application software support, asset and license management, workstation setup and migration, inventory management, user onboarding
Preferred skills
Prior experience in IT/Organization
Technologies
Clients, Printers, Multifunction devices, Media technology, SB-technology, Application software
Responsibilities
Ensure uninterrupted IT operations by managing branch and internal IT infrastructure; Act as the contact person for problem management in 1st and 2nd-level support; Drive digitalization initiatives and participate in IT projects; Assist the IT team with workstation setup and relocation; Maintain central IT assets and license management; Perform inventory, installation, configuration, maintenance, and user onboarding for workstations and mobile devices