Wirtschaftsinformatiker*in im Vertrieb (m/w/d)
Core
Sales and SLA specialist for AI solutions targeting SMEs and startups within a national supercomputing center.
Role type
Sales and Service Level Agreement (SLA) Specialist
Builds
Customized SLAs and implementation support for AI applications (e.g., chatbots, predictive models) for SMEs and startups.
Domain
Scientific Computing / AI / Supercomputing
Deliverable
production ML models
Required skills
SLA development, AI technology knowledge, contract and legal expertise (GDPR, liability), project management, risk management, KPI definition, stakeholder alignment
Preferred skills
Public sector experience, regulated environment experience, HPC/scientific computing experience, problem-solving
Technologies
AI applications, HPC systems, GDPR compliance tools
Responsibilities
Develop tailored SLAs for AI applications, integrate risk management aspects into SLAs, create legally binding SLA documents, improve monitoring and sales processes, analyze SME requirements for AI availability and accuracy, define KPIs for AI systems, coordinate between AI developers and customers, consult SMEs on realistic SLA goals, train SME staff on SLAs.
Seniority
Mid-Senior, hands-on IC
