Verwaltungsangestellter (m/w/d) Mitgliederbetreuung Teilzeit
Core
Administrative support for member services, including acting as a contact person for members and volunteers, coordinating consultation appointments, and managing member retention.
Role type
Administrative Assistant (Member Services)
Builds
Member support processes and administrative workflows for a regional trade union office.
Domain
Labor Union / Trade Union Administration
Deliverable
dashboards & analysis
Required skills
Database management, MS Office, administrative processes, event planning, correspondence handling, member retention strategies
Preferred skills
Customer service orientation, social competence, structured work style, teamwork
Technologies
MS Office, database systems, digital collaboration tools
Responsibilities
Act as a contact person for members and volunteer representatives; coordinate and schedule consultation appointments; maintain and update member databases; support the organization and execution of committee and administrative processes; assist leadership bodies with administrative tasks; plan and organize events; handle correspondence, mail processing, and deadlines; process member cancellations and implement member retention measures.