IT Support System Engineer
Core
Installation, configuration, and remote support for IT hardware (Windows, iOS, iPadOS) and measurement devices on construction sites, including migration projects and user onboarding/offboarding.
Role type
IT Support System Engineer (2nd Level)
Builds
IT hardware, measurement devices, Microsoft 365 environments, and virtual clients
Domain
IT Infrastructure / Construction
Required skills
Microsoft 365, Windows 10/11, Intune, Entra ID, iOS/iPadOS management, ticketing systems, certificate management, MFA, BitLocker, documentation creation
Preferred skills
Experience with external IT service providers, analysis of recurring issues, technical consulting
Technologies
Windows, iOS, iPadOS, Microsoft 365, Azure, Exchange Online, Intune, Entra ID, BitLocker
Responsibilities
Install and configure assigned IT hardware and measurement devices; Support migration projects (e.g., Windows 11); Provide remote support for equipment setup and recovery; Create self-help guides; Manage Microsoft O365 products and Azure services; Handle ticketing and coordinate external IT providers; Manage user onboarding and offboarding; Analyze recurring issues and develop solutions; Support security compliance (certificates, BitLocker, MFA); Maintain technical documentation.
Seniority
Mid-level, hands-on IC