Sozialversicherungsfachangestellter Kundenbetreuung mit Schwerpunkt Leistungen (m/w/d)
Core
Handling inquiries about benefit entitlements, processing claims, and coordinating with service providers for an insurance client.
Role type
Social Insurance Specialist (Customer Service)
Builds
Insurance benefit claims and customer service processes
Domain
Insurance / Social Security
Deliverable
client delivery
Required skills
Knowledge of statutory benefits, customer contact, digital systems proficiency, problem-solving
Responsibilities
Handling inquiries about benefit entitlements, processing claims, coordinating with service providers, maintaining customer data, improving customer processes