Kundenbetreuer (m/w/d)
Hybrid
Core
Handling customer inquiries, complaints, and returns via email, phone, and post while managing billing and reporting.
Role type
Customer Service Representative
Builds
Customer service experience and billing reports
Domain
Retail / E-commerce
Deliverable
client delivery
Required skills
Customer communication, complaint handling, billing and invoicing, return processing, stakeholder coordination, software proficiency (Microsoft Office, SAP), English (written and spoken)
Preferred skills
Commercial training background, prior customer service experience