Sachbearbeiter Forderungsmanagement (m/w/d)
Core
Handling phone and written inquiries from debtors, their representatives, and enforcement authorities; communicating with assigned law firms.
Role type
Collections specialist
Builds
Debt recovery processes for a financial institution
Domain
Financial services / Collections
Deliverable
client delivery
Required skills
Debt collection experience, phone customer service, legal/administrative training, negotiation skills, structured work approach
Preferred skills
Additional qualification in debt management, familiarity with new software solutions
Responsibilities
Process optimization, independent decision-making within mandate, developing individual focus areas after onboarding