Sachbearbeiter (m/w/d) Kundenberatung
Core
Advise members on billing processes and benefit entitlements within the statutory health insurance system.
Role type
Customer service specialist (statutory health insurance)
Builds
Administrative support for billing and claims processing
Domain
Health insurance / Social security
Deliverable
client delivery
Required skills
Billing process knowledge, Claims entitlement analysis, Contract compliance, Administrative coordination, Phone and written communication, MS Office
Responsibilities
Advise members on billing processes and benefit entitlements, Support implementation of contractual and billing-related guidelines, Coordinate approval and application procedures, Analyze individual cases and develop solution-oriented recommendations, Process phone and written inquiries, Support central customer communication (via careerplan.io/jobs/12633-8fb89147_JB5254988-S-sachbearbeiter-mwd-kundenberatung-at-dis-ag-office-management)
Seniority
Mid-level, hands-on IC