Customer Service (m/w/d)
Hybrid
Core
Handling customer inquiries via phone, email, and chat; providing product/service support; processing complaints; maintaining CRM data.
Role type
Customer Service Representative
Builds
Customer support interactions and service solutions
Domain
Business Services / Customer Support
Deliverable
client delivery
Required skills
Communication, CRM system usage, MS Office, Problem-solving, Customer orientation
Preferred skills
First-hand customer service experience, Additional languages
Responsibilities
Answering customer inquiries, Resolving complaints, Updating customer data in CRM, Collaborating with other departments
Seniority
Entry-level to Junior