Mitarbeiter IT-Service & Anwenderbetreuung (m/w/d)
Core
IT service and user support specialist for a restaurant industry client, handling Microsoft 365 support, POS systems, and hardware setup.
Role type
IT service technician (helpdesk)
Builds
IT support services for restaurant staff
Domain
Hospitality / IT Support
Required skills
Microsoft 365, POS systems, hardware setup, printer/WiFi/network troubleshooting, documentation
Preferred skills
Driver's license Class B, English
Technologies
Microsoft 365, POS systems
Responsibilities
Answer staff questions about Microsoft 365 and standard software, analyze and resolve IT issues, support cash and payment systems, set up user accounts and devices, assist with printer and network problems, collaborate with external IT providers, document solutions and support user training