Call Center Agent (m/w/d)
Hybrid
Core
Provide technical support and customer consultation via phone, correct and rework recorded data, and electronically assign and classify orders.
Role type
Customer support agent (technical support)
Builds
Customer service interactions and order management for a client in the Karlsruhe region
Domain
IT/Technical support services
Deliverable
client delivery
Required skills
telephone customer service, MS Office, data entry and correction, order classification, customer orientation
Responsibilities
Handle customer inquiries via phone, correct and rework recorded data, electronically assign and classify orders
Seniority
Entry-level to Mid-level