Engagement Manager, Cybersecurity-APAC
Core
Lead and manage a diverse portfolio of information security programs for SMB clients, ensuring timely delivery, budget adherence, and long-term success.
Role type
Senior Engagement Manager (Cybersecurity Services)
Builds
Scalable cybersecurity compliance and risk management programs for small businesses
Domain
Cybersecurity / SMB Services / Compliance
Deliverable
client delivery
Required skills
Program leadership, customer onboarding lifecycle management, client communication, documentation and knowledge transfer, process ownership and improvement, cross-functional leadership, risk and issue mitigation, business development
Preferred skills
Program/project management certifications (CAPM, PMP, PgMP), hands-on experience with Compliance and Trust products, information security industry experience, understanding of risk management frameworks
Technologies
monday.com, Vanta
Responsibilities
Lead and manage a diverse portfolio of information security programs; Own the full client onboarding lifecycle including risk register completion and strategic roadmap creation; Maintain high client NPS scores through exceptional service; Act as primary point of contact for transparent reporting; Document program processes and decisions; Enhance delivery team processes; Lead subject matter experts to drive outcomes; Proactively identify and manage roadblocks; Identify upselling opportunities based on client needs
Seniority
Senior, hands-on IC with leadership responsibilities