Manager?IT ? Schwerpunkt Workplace & Microsoft 365 (m/w/d)
Core
Define and manage the modern digital workplace for over 110 hotels and the headquarters, overseeing strategy, Microsoft 365, and client management.
Role type
Manager, IT Workplace & Microsoft 365
Builds
Unified workplace standards, device lifecycle management, and M365 cloud services for a distributed hotel network.
Domain
Hospitality IT, Cloud Workplace, Managed Services
Required skills
IT Service Management, Microsoft 365 administration, Device Management (Intune/Autopilot), Vendor Management, Budget Management, Identity Management, Network fundamentals, Project Management
Preferred skills
Zero-Touch Deployment, Zero-Trust Security, AI-driven automation, Hotel onboarding processes
Technologies
Microsoft 365, Exchange Online, Teams, SharePoint, Intune, Autopilot, Entra ID, Azure AD, SCCM, Windows, iOS, Android
Responsibilities
Manage Managed-Service-Partner including SLA control, KPI reporting, and escalation management; Develop and maintain a unified workplace standard including device lifecycle and media technology; Lead workplace projects and IT opening processes for new hotels; Manage budget for workplace area including investments and licensing; Act as a sparring partner for Network and adjacent IT disciplines.
Seniority
Manager, hands-on leadership