Training & Quality Manager - Personalentwickler (m/w/d)
Core
Designing and managing internal training programs, onboarding, and quality control systems to support service excellence in a luxury hotel.
Role type
Senior Training & Quality Manager (HR & Operations)
Builds
Internal training academy offerings, onboarding programs, and quality improvement initiatives
Domain
Luxury Hospitality
Required skills
Training program design, internal team management, onboarding execution, quality analysis, stakeholder collaboration, MS Office proficiency
Preferred skills
Personal development expertise, workshop moderation, English communication, hospitality industry knowledge
Responsibilities
Identify training needs and organize targeted learning offers, manage and evaluate the internal trainer team, lead onboarding events, analyze guest feedback and quality controls, develop quality standards, report to senior management
Seniority
Senior, hands-on IC