Serviceberater (m/w/d)
Core
Direct reception of customer vehicles, service consultation, fault diagnosis, and repair order management for a car dealership.
Role type
Service Advisor (Automotive)
Builds
Repair services, service packages, and customer mobility solutions for vehicle owners.
Domain
Automotive retail and after-sales service
Deliverable
client delivery
Required skills
fault diagnosis, repair order creation, cost estimation, warranty claim processing, customer consultation, parts availability verification, quality control
Preferred skills
technical training background, openness to new technologies
Technologies
diagnostic tools, repair management systems