Sales Support Manager (m/w/d)
Core
End-to-end order and supply chain management for retail customers and private label projects, acting as the interface between sales, supply chain, and logistics.
Role type
Sales Support Manager (Order Management & Customer Service)
Builds
Order fulfillment, customer portals, sales reports, and commercial documentation for FMCG clients.
Domain
Food & Beverage (FMCG), Retail, Private Label
Required skills
Order management, Customer service, ERP systems, Process coordination, Contract administration, Financial reconciliation, Forecasting, Data analysis
Preferred skills
EDI processes, Trade portals, MS Office, English language
Responsibilities
Manage end-to-end order lifecycle from receipt to delivery, Coordinate with procurement, production, and logistics, Support Key Account Managers with customer communication, Maintain customer master data and pricing agreements, Process freight and condition invoices, Prepare customer calculations and sales reports, Organize sales promotions and sample shipments, Manage customer portals and documentation.
Seniority
Mid-level, hands-on IC