Quality Engineer - Complaint Failure Analyst (m/w/d)
Core
Manage complex customer complaints and failure analysis for electrical and electronic products, driving corrective and preventive actions.
Role type
Quality Engineer (Complaint Failure Analyst)
Builds
Corrective and preventive measures for product quality
Domain
Industrial automation, electrical and electronic products
Required skills
Failure analysis of electrical/electronic products, 8D reporting, supplier coordination, process improvement, technical documentation, stakeholder communication
Preferred skills
Commissioning/maintenance of automation machinery, Mechatronics or Electrotechnics background, English proficiency, Class B driver's license
Technologies
8D reports, quality management processes
Responsibilities
Handle and steer complaints and repair orders, define and evaluate corrective/preventive measures, review and approve technical investigation reports, coordinate with suppliers and internal departments, develop quality standards and documentation, provide technical consulting on quality issues