Qualitätstechniker / Qualitätsingenieur Reklamationsmanagement (m/w/d)
Core
Technical expert for analyzing and managing customer complaints regarding process and fluid sensors, identifying errors in electronics, mechatronics, or customer applications.
Role type
Quality Engineer (Complaint Management)
Builds
Process and fluid sensors
Domain
Industrial automation / Sensor technology
Required skills
Root cause analysis, statistical sampling, corrective action management, report generation, audit participation, cross-functional collaboration
Preferred skills
Proactive problem solving, careful work ethic, responsibility
Technologies
Electronic testing equipment, Mechatronic testing tools
Responsibilities
Analyze sensor failures based on customer application and operating conditions, conduct quality sampling, manage and verify effectiveness of corrective and preventive actions, create and evaluate reports/statistics for domestic and international branches, participate in process and product audits, collaborate with Sales/Product Management/Development/Production
Seniority
Mid-level, hands-on IC