Sachbearbeiter Customer Service (m/w/d)
Hybrid
Core
Handling shipment-related irregularities, tracking, and customer support for a logistics client.
Role type
Customer Service Specialist (Logistics)
Builds
Shipment tracking and customer service operations for a logistics company
Domain
Logistics and Supply Chain
Deliverable
dashboards & analysis
Required skills
Shipment irregularity handling, Customer consultation, IT system proficiency, Documentation
Preferred skills
English, French
Responsibilities
Process shipment irregularities, Track shipments, Consult and support customers, Document transit deviations