Courseware Support Technician
Core
Provides administrative and quality control support for training system change orders (TSCOs) and courseware within the ISD department for defense and civil aviation simulation training.
Role type
Senior administrative support specialist (defense training)
Builds
Training system change orders (TSCOs) and courseware updates for military and civil aviation customers
Domain
Defense & Security / Civil Aviation / Training Systems
Required skills
Advanced Microsoft Office (Excel, PowerPoint, Access, Word), data management, meeting coordination, document proofreading, audit execution, independent work
Preferred skills
2-year degree in administrative field, military protocol understanding, executive-level administrative experience
Technologies
Microsoft Excel, PowerPoint, Access, Word, SharePoint, Learning Management Systems
Responsibilities
Coordinate with ISD and C&DM to prepare and track Training System Change Orders (TSCOs); Perform quality control of TSCO courseware prior to release; Maintain and update TSSC databases; Prepare monthly agendas, presentations, and meeting minutes; Conduct periodic audits of baseline courseware on Learning Management Systems; Assist ISD team to proofread and edit courseware and technical documents.
Seniority
Senior, hands-on IC