Customer Care Agent (m/w/d)
Core
Provide telephone-based customer care and support for health insurance customers, answering questions about services and products, and assisting with technical issues related to the website or app.
Role type
Customer Care Agent (Health Insurance)
Builds
Customer support interactions for health insurance clients
Domain
Health Insurance / Customer Service
Deliverable
client delivery
Required skills
Telephone communication, Health insurance knowledge, Technical troubleshooting, MS Office, IT basics
Responsibilities
Answer customer questions about health insurance services and products, Assist customers with technical issues regarding the website or app, Send registration codes to customers