Quereinstieg First Level Support Mitarbeiter (m/w/d)
Core
Providing technical customer support for digital health insurance services, including website and app assistance, access setup, and inquiries about insurance benefits.
Role type
First Level Support Specialist
Builds
Digital health insurance customer service solutions
Domain
Health Insurance / IT Support
Deliverable
client delivery
Required skills
Technical troubleshooting, MS Office, customer communication, digital service navigation
Preferred skills
Prior customer contact experience, interest in IT applications, shift work availability