Quereinstieg IT Hotline Mitarbeiter (m/w/d)
Core
Providing telephone-based technical support and customer service for health insurance clients regarding digital applications, website usage, and insurance products.
Role type
Entry-level IT Help Desk Agent
Builds
Customer support solutions for health insurance clients
Domain
Health Insurance / IT Support
Deliverable
client delivery
Required skills
German (fluent), telephone communication, problem-solving, MS Office
Responsibilities
Answering technical questions for health insurance clients, assisting with digital application issues, providing consultation on website and mobile app usage, processing registration requests and sending codes, answering questions about insurance products and benefits
