Mitarbeiter (m/w/d) im Kundenkommunikationszentrum
Core
Telephonic support and consultation for health insurance customers regarding benefits, products, and technical issues with the website or app.
Role type
Customer service representative (health insurance)
Builds
Customer support for health insurance clients
Domain
Health insurance / Customer service
Deliverable
client delivery
Required skills
Telephone communication, customer consultation, basic IT knowledge, MS Office proficiency
Responsibilities
Answering questions about health insurance benefits and products, supporting customers with technical issues related to the website or app, sending registration codes