Callcenter Consultant (m/w/d) Inbound
Core
Inbound call center consultant providing telephone support and advice to health insurance customers regarding their services and products.
Role type
Inbound customer support consultant
Builds
Customer support for health insurance clients
Domain
Health Insurance / Customer Service
Deliverable
client delivery
Required skills
Telephone communication, IT knowledge, MS Office proficiency
Responsibilities
Answering questions about health insurance services and products, supporting with technical issues related to the website or app, sending registration codes