IT-Systemadministrator / IT User Helpdesk (m/w/d)
Core
Support users with IT requests and ensure smooth operation of IT infrastructure.
Role type
IT System Administrator / IT User Helpdesk
Builds
IT infrastructure and user accounts
Domain
IT Services / Enterprise IT
Required skills
Microsoft O365, Microsoft Intune, account management, license assignment, asset management, remote support, ticket prioritization, incident escalation, user training, email archivation monitoring
Preferred skills
German (fluent), English (fluent), customer service orientation
Technologies
O365, Intune