IT-Experte 3rd Level Support (m/w/d)
Core
3rd Level Support expert analyzing and resolving complex system and software errors, coordinating between support levels, and developing system architecture.
Role type
3rd Level Support Engineer
Builds
System architecture and infrastructure improvements
Domain
IT Support / Enterprise Infrastructure
Required skills
Complex system and software troubleshooting, Cross-level support coordination, Technical documentation creation, End-user device and printer management, System architecture development
Preferred skills
Advanced IT knowledge, Service orientation, Team collaboration
Technologies
MS Office, End-user devices, Printers, System infrastructure