CareerPlan

IT-Support-Spezialist (m/w/d) 3rd Level

Mannheim, BADEN_WUERTTEMBERGRemoteFull-time45k–60k2026-11-12 → 2026-11-13
Hybrid

Core

Solving complex technical problems escalated from 1st and 2nd level support teams to ensure business continuity.

Role type

Senior IT Support Specialist (3rd Level)

Builds

Sustainable technical solutions and transition solutions for business operations

Domain

IT Support / Enterprise Infrastructure

Required skills

Windows OS, Microsoft 365, Ticketing Systems, Technical Documentation

Responsibilities

Escalate and resolve complex technical issues, Collaborate with development teams, Create and maintain technical documentation