IT-Mitarbeiter Helpdesk / Support (m/w/d)
Core
Providing IT support, user training, and technical assistance for a client in the Speyer area.
Role type
IT Helpdesk / Support Specialist
Builds
User accounts, hardware/software configurations, and ticket resolution
Domain
IT Services / Enterprise Support
Deliverable
client delivery
Required skills
Hardware installation, software installation, user account management, ticket system usage, MS Office proficiency, problem-solving
Responsibilities
Consulting and training users, managing user accounts and access rights, installing and maintaining hardware and software, processing user requests via ticket system and phone, independently solving technical problems