IT-Support Specialist im First Level (m/w/d) - hybrides Arbeiten - hybrides Arbeiten (Remote & Präse
Core
First-level IT support specialist serving customers and colleagues by resolving technical issues and providing on-site assistance.
Role type
1st Level IT Support Specialist
Builds
IT support services for internal clients and external customers
Domain
IT Infrastructure / Helpdesk
Deliverable
client delivery
Required skills
Client support, Troubleshooting, Client setup, Ticket management, Phone support, Email support, Onsite support
Preferred skills
DNS, DHCP, TCP/IP networks, Windows Server 2016/2019
Responsibilities
Client support and troubleshooting, Supporting IT moves and on-site support, Handling inquiries via phone/email/tickets, Assisting with client setup
Seniority
Entry-level / Junior