IT-Administrator Support (m/w/d) in Mainz - hybrides Arbeiten (Remote & Präsenz)
Hybrid
Core
First point of contact for all hardware and software issues for users, handling IT support and system management.
Role type
IT Administrator (Support & System Management)
Builds
IT support services and system stability for users
Domain
Healthcare IT (Insurance)
Required skills
IT support, system management, ticketing systems (Jira), Microsoft Office, procurement processes, contract management
Preferred skills
Mobile device administration, healthcare-specific software experience
Responsibilities
Answering user hardware and software inquiries, analyzing and prioritizing IT incidents, resolving issues or escalating to specialized teams, optimizing IT processes, managing IT procurement and contracts
Seniority
Mid-level, hands-on IC