IT-Koordinator (m/w/d) in der Chemiebranche - hybrides Arbeiten - hybrides Arbeiten (Remote & Präsen
Core
Central point of contact for customers on all IT and security questions, including cyberattacks, and responsible for internal standard IT, ISC tools, and processes.
Role type
IT Coordinator (2nd-Level Support & Operations)
Builds
IT infrastructure and security operations for clients and internal teams
Domain
Chemical and technology industry
Required skills
System and network administration, Windows operating systems, incident management, service request handling, change management, documentation, vendor management, Class B driver's license
Preferred skills
Experience in 2nd-Level Support, knowledge of IT security tools
Technologies
Windows, ISC tools
Responsibilities
Installation and configuration of hardware and software on-site, handling incidents, service requests, and changes as extended First & 2nd Level Support, acting as primary escalation point for major IT disruptions, participating in DE team meetings, relaying IT communication for important service/project updates, managing internal standard IT and ISC tools, serving as central contact for IT service providers and suppliers
Seniority
Mid-level, hands-on IC