Leitstellenmitarbeiter (m/w/d) Call Center
Core
24/7 call center operator handling incoming calls, customer support, and information documentation for a client in Schorndorf.
Role type
entry-level to junior call center operator
Builds
customer support and information relay services
Domain
customer service / call center operations
Deliverable
client delivery
Required skills
German (fluent), PC proficiency, stress management, reliability, shift work readiness
Preferred skills
prior call center or service experience, vocational training
Responsibilities
Answering and processing incoming calls, providing telephone support to customers and partners, documenting and forwarding information in systems, coordinating measures according to internal procedures
Seniority
entry-level to junior
