Telefonist (m/w/d) im Versicherungswesen (Quereinstieg)
Core
Handling customer service calls, providing information about insurance products, and directing callers to appropriate departments.
Role type
Customer service representative (insurance)
Builds
Customer support interactions for an insurance company
Domain
Insurance
Deliverable
client delivery
Required skills
telephone communication, database management, customer service, data entry, PC skills
Responsibilities
Answering phone calls, providing insurance information, directing callers to departments, maintaining databases, recording customer address changes