Customer Service Representative
Hybrid
Core
Handle enquiries and queries for insurance brokers and direct clients regarding insurance policies.
Role type
Customer Service Representative (Claims or Underwriting)
Builds
Customer service interactions and policy information delivery
Domain
Insurance
Deliverable
client delivery
Required skills
Communication, accuracy, organization, prioritization, teamwork, product knowledge
Responsibilities
Work with insurance brokers and direct clients to handle enquiries, Respond to customer and broker queries, Provide accurate information about insurance policies, Produce documentation and correspondence, Build knowledge of products and services