Technischer Vertriebsinnendienstmitarbeiter (m/w/d)
Core
Providing technical sales support and order management for international existing customers of a machinery and plant manufacturer.
Role type
Technical Sales Operations Specialist
Builds
Quotations, orders, and service tickets for machinery and plant systems
Domain
Industrial machinery and plant engineering
Deliverable
client delivery
Required skills
Technical background, commercial knowledge, order management, quotation creation, service ticket coordination, spare parts management, customer support
Preferred skills
English (spoken and written), additional languages
Technologies
None stated
Responsibilities
Consulting and supporting international existing customers via phone and email, creating quotations, recording orders, monitoring and tracking order status until delivery, creating and checking invoices, providing first technical support for malfunctions or machine failures, opening and coordinating service tickets for technicians, managing spare parts including order recording and tracking, coordinating closely with internal departments and the on-site installation manager, managing existing customer relationships