IT-Koordinator (m/w/d) in der Chemiebranche - hybrides Arbeiten - hybrides Arbeiten (Remote & Präsen
Core
Central point of contact for customers on all IT and security issues, including cyberattacks, and responsible for internal standard IT, ISC tools, and processes.
Role type
IT Coordinator (2nd-Level Support & Operations)
Builds
Reliable, secure, and future-proof IT operations for a leading chemical and technology company.
Domain
Chemical industry + IT infrastructure & security
Required skills
2nd-Level Support, System Administration, Network Administration, Windows OS, Incident Management, Change Management, Documentation, Vendor Management
Preferred skills
Driver's license Class B, Fluent English and German
Technologies
Windows, ISC tools
Responsibilities
Installation and configuration of hardware and software on-site at customers, handling incidents, service requests, and changes as extended First & 2nd Level Support, participating in DE team meetings and relaying IT communication for important service/project updates, acting as primary escalation point for major IT disruptions, managing internal standard IT and ISC tools, serving as central contact for IT service providers and suppliers.
Seniority
Mid-level, hands-on IC